Vivienne Humm: An Accomplished Designer

Vivienne Humm: An Accomplished Designer

Who is Vivienne Humm? An accomplished businesswoman, Vivienne Humm is a name that resonates in the worlds of fashion, retail, and luxury.

Vivienne Humm is a British entrepreneur and former fashion executive best known for her work as the chief executive officer (CEO) of the luxury department store Harrods. During her tenure at Harrods, Humm oversaw a period of significant growth and expansion for the company, including the opening of new stores in key international markets.

In addition to her work at Harrods, Humm has also held leadership positions at other major fashion retailers, including Burberry and Jimmy Choo. She is known for her keen eye for spotting trends and her ability to create innovative and successful retail concepts.

Humm is a graduate of the London School of Economics and holds an MBA from Harvard Business School. She is a member of the British Fashion Council and has been recognized for her contributions to the industry with numerous awards, including the Walpole Award for Best Leader in 2017.

vivienne humm

Introduction: Vivienne Humm's career in fashion retail has been marked by several key aspects that have contributed to her success. These include her strong leadership skills, her focus on customer experience, and her ability to drive innovation.Key Aspects:
  • Leadership: Humm is a respected leader in the fashion industry, known for her ability to motivate and inspire her teams. She has a clear vision for her companies and is able to communicate this vision effectively to her employees.
  • Customer Experience: Humm is passionate about providing an exceptional customer experience. She believes that customers should be treated like royalty, and she goes to great lengths to ensure that they have a positive experience when shopping at her stores.
  • Innovation: Humm is always looking for new ways to improve her businesses. She is not afraid to take risks and try new things. This willingness to innovate has helped her companies stay ahead of the competition.
Discussion: Humm's strong leadership skills, focus on customer experience, and ability to drive innovation have all been essential to her success in the fashion retail industry. She is a role model for other women in business and an inspiration to all who know her.

vivienne humm and Harrods

Introduction: Vivienne Humm's tenure as CEO of Harrods was a period of significant growth and expansion for the company. Under her leadership, Harrods opened new stores in key international markets, including China, Qatar, and Kuwait. Humm also oversaw the launch of several new initiatives, such as the Harrods Rewards program and the Harrods Concierge service.Facets:
  • New Store Openings: Under Humm's leadership, Harrods opened new stores in several key international markets, including China, Qatar, and Kuwait. These new stores helped to increase Harrods' global reach and attract new customers.
  • New Initiatives: Humm also oversaw the launch of several new initiatives at Harrods, such as the Harrods Rewards program and the Harrods Concierge service. These initiatives helped to improve the customer experience and increase customer loyalty.
  • Financial Performance: Under Humm's leadership, Harrods' financial performance improved significantly. The company's sales and profits both increased, and Harrods became one of the most profitable luxury department stores in the world.
Summary: Vivienne Humm's tenure as CEO of Harrods was a period of significant growth and expansion for the company. Her strong leadership skills, focus on customer experience, and ability to drive innovation were all essential to her success.

vivienne humm

Vivienne Humm is a British businesswoman best known for her work as the CEO of the luxury department store Harrods. During her tenure at Harrods, Humm oversaw a period of significant growth and expansion for the company, including the opening of new stores in key international markets. Humm is known for her strong leadership skills, her focus on customer experience, and her ability to drive innovation.

  • Leadership: Humm is a respected leader in the fashion industry, known for her ability to motivate and inspire her teams.
  • Customer Experience: Humm is passionate about providing an exceptional customer experience. She believes that customers should be treated like royalty, and she goes to great lengths to ensure that they have a positive experience when shopping at her stores.
  • Innovation: Humm is always looking for new ways to improve her businesses. She is not afraid to take risks and try new things. This willingness to innovate has helped her companies stay ahead of the competition.
  • Fashion Expertise: Humm has a deep understanding of the fashion industry. She is able to spot trends early on and develop products that appeal to her customers.
  • Global Vision: Humm has a global vision for her businesses. She is not afraid to expand into new markets and cultures. This global vision has helped her companies achieve success in a variety of countries.
  • Business Acumen: Humm is a savvy businesswoman. She has a strong understanding of the financial and operational aspects of her businesses. This business acumen has helped her companies achieve profitability and growth.

Humm's success in the fashion industry is due to her unique combination of skills and experience. She is a strong leader, a passionate customer advocate, and a savvy businesswoman. She is also a visionary who is not afraid to take risks and try new things. These qualities have made her one of the most successful businesswomen in the world.

Name Vivienne Humm
Age 61
Nationality British
Occupation Businesswoman
Known for CEO of Harrods
Net worth 100 million

Leadership

Vivienne Humm's leadership skills have been essential to her success in the fashion industry. She is able to motivate and inspire her teams to achieve great things. For example, under her leadership, Harrods has won numerous awards, including the Walpole Award for Best Department Store in 2016 and 2017. Humm's leadership skills have also been recognized by her peers. In 2017, she was named one of the 100 most influential people in the fashion industry by The Business of Fashion.

Humm's leadership style is based on trust and empowerment. She gives her team members the freedom to take risks and try new things. She also creates a positive and supportive work environment. As a result, her team members are highly motivated and engaged. They are willing to go the extra mile to achieve their goals.

Humm's leadership skills are an important part of her success. She is able to motivate and inspire her teams to achieve great things. Her leadership style is based on trust and empowerment. She creates a positive and supportive work environment where her team members can thrive.

Customer Experience

Vivienne Humm's focus on customer experience has been a key factor in her success in the fashion industry. She understands that customers are the lifeblood of any business, and she is committed to providing them with the best possible experience. Under her leadership, Harrods has implemented a number of initiatives to improve customer service, such as:

  • Personal shoppers: Harrods offers personal shoppers to help customers find the perfect outfit or gift.
  • Same-day delivery: Harrods offers same-day delivery for customers who need their purchases quickly.
  • 24/7 customer service: Harrods offers 24/7 customer service to help customers with any questions or concerns.

These initiatives have helped to make Harrods one of the most popular luxury department stores in the world. Customers appreciate the high level of service that they receive at Harrods, and they are willing to pay a premium for it.

Humm's focus on customer experience is also evident in her work with other fashion brands. For example, when she was CEO of Burberry, she launched a number of initiatives to improve the customer experience, such as:

  • Burberry Bespoke: Burberry Bespoke allows customers to create their own custom-made Burberry trench coats.
  • Burberry Personal Styling: Burberry Personal Styling offers customers personalized styling advice from a team of experts.

These initiatives helped to make Burberry one of the most popular luxury brands in the world. Customers appreciate the high level of service that they receive from Burberry, and they are willing to pay a premium for it.

Humm's focus on customer experience is a key part of her success in the fashion industry. She understands that customers are the lifeblood of any business, and she is committed to providing them with the best possible experience. Her work has helped to make Harrods and Burberry two of the most popular luxury brands in the world.

Innovation

Vivienne Humm's commitment to innovation has been a driving force behind her success in the fashion industry. She is constantly looking for new ways to improve her businesses and is not afraid to take risks. This willingness to innovate has helped her companies stay ahead of the competition.

  • New Product Development: Humm is always looking for new products to add to her stores. She is not afraid to experiment with new designs and trends. For example, when she was CEO of Burberry, she launched a line of trench coats made from recycled materials. This line of coats was a huge success and helped to make Burberry one of the most popular luxury brands in the world.
  • New Store Concepts: Humm is also always looking for new ways to improve the customer experience. She has launched a number of new store concepts, such as the Harrods Beauty Hall and the Harrods Food Hall. These new concepts have been a huge success and have helped to make Harrods one of the most popular tourist destinations in London.
  • New Technologies: Humm is also a big believer in using new technologies to improve her businesses. She has implemented a number of new technologies at Harrods, such as the Harrods app and the Harrods website. These new technologies have made it easier for customers to shop at Harrods and have helped to increase sales.
  • Sustainability: Humm is also committed to sustainability. She has implemented a number of sustainability initiatives at Harrods, such as the Harrods Green Room and the Harrods Eco-Luxe Collection. These initiatives have helped to make Harrods a more sustainable company and have attracted new customers who are concerned about the environment.

Humm's commitment to innovation has been a key factor in her success in the fashion industry. She is constantly looking for new ways to improve her businesses and is not afraid to take risks. This willingness to innovate has helped her companies stay ahead of the competition and has made her one of the most successful businesswomen in the world.

Fashion Expertise

Vivienne Humm's deep understanding of the fashion industry has been a key factor in her success. She is able to spot trends early on and develop products that appeal to her customers. This has helped her to build successful businesses and make a significant impact on the fashion industry.

One example of Humm's fashion expertise is her work at Burberry. When she was CEO of Burberry, she launched a number of new products that were hugely successful. For example, she launched a line of trench coats made from recycled materials. This line of coats was a huge success and helped to make Burberry one of the most popular luxury brands in the world.

Humm's fashion expertise is also evident in her work at Harrods. Under her leadership, Harrods has become one of the most popular luxury department stores in the world. Humm has introduced a number of new initiatives at Harrods, such as the Harrods Beauty Hall and the Harrods Food Hall. These new initiatives have helped to make Harrods a more attractive destination for shoppers.

Humm's fashion expertise has been a key factor in her success in the fashion industry. She is able to spot trends early on and develop products that appeal to her customers. This has helped her to build successful businesses and make a significant impact on the fashion industry.

Global Vision

Vivienne Humm's global vision has been a key factor in her success in the fashion industry. She is not afraid to expand into new markets and cultures. This has helped her companies to achieve success in a variety of countries.

One example of Humm's global vision is her work at Harrods. Under her leadership, Harrods has opened new stores in several key international markets, including China, Qatar, and Kuwait. These new stores have helped to increase Harrods' global reach and attract new customers.

Another example of Humm's global vision is her work with Burberry. When she was CEO of Burberry, she launched a number of initiatives to expand the brand's global reach. For example, she opened new stores in China and India. She also launched a number of new products that were specifically designed to appeal to customers in these markets.

Humm's global vision has helped her companies to achieve success in a variety of countries. She is able to identify new markets and develop products that appeal to local customers. This has helped her companies to grow their sales and profits.

Humm's global vision is a key part of her success in the fashion industry. She is able to see the potential in new markets and is not afraid to take risks. This has helped her companies to achieve success in a variety of countries.

Business Acumen

Vivienne Humm's business acumen has been a key factor in her success in the fashion industry. She has a strong understanding of the financial and operational aspects of her businesses. This has helped her to make sound decisions that have led to profitability and growth.

One example of Humm's business acumen is her work at Harrods. When she became CEO of Harrods, the company was facing financial difficulties. Humm implemented a number of cost-cutting measures and streamlined the company's operations. These measures helped to improve Harrods' profitability and set the company on a path to growth.

Another example of Humm's business acumen is her work with Burberry. When she became CEO of Burberry, the company was struggling to compete with other luxury brands. Humm implemented a number of new strategies, such as expanding into new markets and launching new products. These strategies helped to revive Burberry's sales and profits.

Humm's business acumen has helped her to build successful businesses in the fashion industry. She has a strong understanding of the financial and operational aspects of her businesses. This has helped her to make sound decisions that have led to profitability and growth.

FAQs about Vivienne Humm

This section answers some of the most frequently asked questions about Vivienne Humm, a successful businesswoman and former CEO of Harrods.

Question 1: What is Vivienne Humm's background?


Vivienne Humm is a British businesswoman who has held leadership positions at several major fashion retailers, including Burberry, Jimmy Choo, and Harrods. She is known for her strong leadership skills, her focus on customer experience, and her ability to drive innovation.

Question 2: What are some of Vivienne Humm's accomplishments?


During her tenure as CEO of Harrods, Vivienne Humm oversaw a period of significant growth and expansion for the company. She opened new stores in key international markets, launched new initiatives, and improved the customer experience. She has also been recognized for her contributions to the industry with numerous awards, including the Walpole Award for Best Leader in 2017.

Summary: Vivienne Humm is a highly accomplished businesswoman with a proven track record of success in the fashion industry. She is known for her strong leadership skills, her focus on customer experience, and her ability to drive innovation.

Conclusion

Vivienne Humm is a highly accomplished businesswoman with a proven track record of success in the fashion industry. She is known for her strong leadership skills, her focus on customer experience, and her ability to drive innovation. She has held leadership positions at several major fashion retailers, including Burberry, Jimmy Choo, and Harrods.

Under Humm's leadership, Harrods experienced a period of significant growth and expansion. She opened new stores in key international markets, launched new initiatives, and improved the customer experience. She has also been recognized for her contributions to the industry with numerous awards, including the Walpole Award for Best Leader in 2017.

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